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Privacy

Privacy notice

How we handle personal information when you contact XIBULUN about a decorative lighting project.

Pre-launch review: the enquiry inbox, hosting arrangements and data-handling details must be confirmed before this notice is published.

Who is responsible

This website identifies Shanghai Xibulun Lighting Co., Ltd., based in Shanghai, China, as the contact for XIBULUN project enquiries. You can contact the team about privacy questions at sales@shxibulun.com.

Information you provide

When you contact us about a project, you may provide your name, company, business email, project location, brief, estimated quantity and any drawings or images you choose to share. Please do not send personal information or confidential files that are unnecessary for an initial enquiry.

Depending on the hosting and email services selected for the live website, routine technical records may also include your IP address, browser details and request time.

How and why we use information

We use enquiry information to understand your request, communicate with you, assess feasibility, and, where appropriate, prepare a quotation or a development proposal. An enquiry does not subscribe you to promotional email.

Where the GDPR or UK GDPR applies, the relevant legal grounds may include steps requested before entering into a contract, our legitimate interest in responding to business enquiries, or a legal obligation, depending on the particular activity.

Who may receive information

People working on an enquiry may need access to relevant information. Providers supporting website hosting, business email or project communication may also process information for those purposes. We limit disclosures to what is relevant to the enquiry or required by law. The providers used for the live service must be confirmed before launch.

International handling

Project enquiries may be reviewed by our team in mainland China. Website and email service providers may operate in other jurisdictions. The actual locations and any legally required transfer arrangements must be confirmed before the live service begins.

How long we keep it

We assess retention according to whether an enquiry is still active, whether a business relationship follows, and whether legal, accounting or dispute-related records need to be kept. We do not set an arbitrary fixed period here; an operational retention schedule will be confirmed before launch.

Your privacy rights

Depending on applicable law, you may be entitled to request access, correction or deletion of personal information, or to ask for restriction of processing, object to certain uses or request portability. You may also be able to complain to a relevant data-protection authority. Contact sales@shxibulun.com to ask about your information.

Project drawings and confidential material

A privacy notice deals primarily with personal information; it does not replace a non-disclosure agreement. Please contact us before sending confidential production files, unreleased designs or other sensitive commercial material.

Cookies and website analytics

The current local website package does not include advertising pixels or third-party analytics scripts. Technical features of future hosting and any optional tracking tools must be assessed and described before public deployment.

Changes to this notice

We may revise this notice when our website, contact process or data-handling arrangements change. The version available on the live website should reflect the arrangements actually in use.